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PRIVACY POLICY

By using SP Investments' website, and signing up for our services, (“SP Investments” or “Services”), or providing us with your personal information for any other purpose, you agree to be bound by the following Privacy Policy, and the terms of use of website and services available HERE.
 

This policy sets out how SP Investments will use and protect any information that you share or which will be generated by your use of the services (“Data”). We are committed to ensuring that your privacy is protected at all times.
 

If you would like more details, please contact us HERE.
 

For the purposes of this policy, “Personal Information” means any information that can be used to identify you personally including:

  • Password;

  • Financial information such as bank account or credit card or debit card or other payment instrument details;

  • Name, age, mobile, email ID, etc.

  • Biometric information;

  • Any detail relating to the above clauses as provided to us for providing services.
     

1.0 Consent

1.1 By clicking on the “I Agree” button at the end of the User Agreement or by providing us with your personal information or by making use of the facilities provided by the website, you hereby consent to the collection, storage, processing, disclosure and transfer of your personal information or data in accordance with the provisions of this privacy policy.

1.2 You acknowledge that you are providing your personal information out of your free will. You hereby consent that the collection, storage, processing, disclosure and transfer of any personal information or data shall not cause any wrongful loss to you if it is done in accordance with the provisions of this privacy policy.

1.3 You have the option not to provide us with the personal information sought to be collected. However, if you do not, we would not be able to provide you with any of the services available on this website and/or from SP Investments.
 

2.0 Personal information collected

2.1 If you are a first-time visitor to SP Investments:

  • We collect technical data about your interaction with the services. We collect data, such as pages visited and average time spent on the website, the date and time of your request and referral URL, and cookies that may uniquely identify your browser and mobile application.

2.2 If you wish to start investing in mutual funds through SP Investments:

  • You will be asked to provide personal details.

  • You will be asked for financial information.

  • You will be asked for other demographic information.
     

3.0 How do we use your data?

  • We may use personal information or collected data for conducting KYC as per the applicable laws and regulations.

  • Your email address is used to send you updates and notifications regarding the services or any notices, alerts or communications relevant to your use of the services or respond to your queries about the services.

  • We may transfer information about you or data collected if we are acquired by or merged with another company.

  • We may use the collected data to offer you other products or services that we believe may be of interest to you. You have the option to opt out of receiving such communication.

  • We will also send other information which you may find interesting. You are free to unsubscribe from our mailing list if you do not wish to receive such emails from us.

  • We may use the collected data to aggregate your anonymized information with information from other registered users to perform market research, project planning, product development, troubleshooting problems, analyze user behavior, marketing purposes and promotions.

  • We may also contact you by phone or email for market research purposes.

  • Your information will also be used to validate you when you contact us for assistance.

  • We use your financial information to make investment recommendations and to execute your investment instructions only. 

  • We may further use the collected data for fulfilling your requests for mutual fund investments and the related services we provide.

  • We may use the collected data or personal information to respond to subpoenas, court orders, or legal processes, or establish or exercise our legal rights or defend against legal claims.

  • We may use the collected data or personal information to investigate, prevent or take action regarding illegal activities, suspected frauds, violations of the website, or as otherwise required by law.

  • We use cloud-based software tools to perform certain business-related functions such as, maintaining databases and servers, processing text messages, phone calls, chats, and emails, and marketing and sales analytics.

  • We use Google Analytics, a web analytics service provided by Google, Inc. It uses first-party cookies to report on user interactions with our web-based services. These cookies store non-personal, identifiable information.

  • We may use the unique identifier of your device for security purposes to track suspicious activities.

  • Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which ones you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

  • We may use the collected data for performing compliance checks and maintaining internal records or enforcing the terms of the user agreement as defined under the Terms & Conditions page on our website.

  • We will not sell, distribute or lease your personal information to third parties unless we are required to share such information under the terms and conditions of the products and services you avail, or we are required to do so by law.
     

4.0 Sharing and transferring of personal information

  • You authorize us to exchange, transfer, share, or part with all or any of your personal information, across borders and from your country to any other country in the world with our affiliates/agents/third party service providers/partners/banks and financial institutions for the purposes specified under this policy or as may be required by the applicable law.

  • You acknowledge that some countries where we may transfer your personal information may not have data protection laws that are as stringent as the laws of your own country. You acknowledge that it is adequate that when we transfer your personal information to any other entity within or outside your country of residence, we will place contractual obligations on the transferee which will oblige the transferee to adhere to the provisions of this privacy policy.

 

5.0 Use of cookies

  • We may store temporary or permanent ‘cookies’ on your computer. You can erase or choose to block these cookies from your computer. You can configure your computer’s browser to alert you when we attempt to send you a cookie with an option to accept or refuse the cookie. If you have turned cookies off, you might be prevented from using certain services.

 

6.0 Third-party links

  • During your interactions with us, we may provide/include links and hyperlinks to third-party websites. You may include links and hyperlinks to third-party websites. The listing of such third-party external sites does not imply endorsement of such sites by SP Investments. Such sites are governed by their own terms and conditions and when you access them, you will be governed by their terms and conditions. We do not make any representations regarding the availability and performance of any of the external sites. We are not responsible for the content, terms of use, privacy policies, and practices of third-party websites.


7.0 Changes to this privacy policy

7.1 SP Investments may change this policy from time to time by updating this page. This policy is effective from 1 January 2018. There is a tab at the beginning of this page that indicates when the privacy policy was last updated.

7.2 When we update our privacy policy, the next time you visit the website, it will send a message with the amendments to the privacy policy. If you do not agree to the amendments, please do not use the website or the services any further.

7.3 If you do not agree with the terms of this privacy policy or any changes made to this policy, please cease using all services immediately and write to us at the address mentioned above.
 

8.0 Compliance with laws

  • You are not allowed to use the services of the website if any of the terms of this privacy policy are not in accordance with the applicable laws of your country.

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